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Flexible Reservations Policy For Worry Free Bookings

Loyalty Vacation Homes Reservation Change & Cancellation Policy

Since March 19, 2020 we've introduced simple, flexible policies for reservation changes and cancellations, so you can book your trip with confidence.


For Reservations Made After March 19, 2020

Need to reschedule your trip? No problem — you can change your reservation dates with no change fee.

If your check-in date is at least 14 days away, you can cancel your reservation and we’ll deposit a 100% of all monies already paid as a Future Stay Credit into your Loyalty account for you to use up to 15 months after the day your credit is issued.

The credit can be applied to a future reservation at the same house or another house of equal or greater value managed by Loyalty.

Please note that any changes to existing reservations will be subject to availability and any rate differences.

If your check-in date is greater than 14 days away, you also have the option to cancel your reservation completely and receive a refund in your original form of payment (minus the deposit).

If you cancel 14 days or less prior to arrival, we shall be entitled to retain all payments already made (except the Security Deposit) and to recover, if not already paid, the balance of the rental charge.


For Reservations Made Before March 19, 2020

For cancellations requests received between the time of reservation and before 60 days prior to arrival, you will receive full refund minus reservation deposit.

For cancellations requests received 60 days or less prior to arrival, Loyalty will retain all payments already made (except the Security Deposit) and recover, if not already paid, the balance due of the rental charge.

Please ensure that you have Travel Insurance to cover your losses if you have to cancel due to an event beyond your control. Unfortunately, Loyalty cannot refund money for cancellations within 60 days prior to arrival for any reason.


Questions

Call 1-863-420-1010 and a member of our Customer Experience team will be happy to help.


About us

Loyalty Vacation Homes is one of the leading vacation rental Companies in Orlando. Founded in 1999 the Loyalty Story goes from strength to strength, ensuring our Owners and Guests have an amazing experience, EVERY time. Our offices are close to all of our homes so that we can manage very efficiently.

We have amazing owners who we work very closely with and who are very pro-active in ensuring their home is the best it can be for every guest’s enjoyment. Our guests have been loyal to us since the start, we have many guests who have been returning to us every year since our first year. We pride ourselves on having the best customer service experience for our guests and owners at all times. From our very dedicated team in the office, who will take care of our guests from the quotation stage, during their stay, to departure and beyond. We are not dependent on external contractors, we have our own in-house maintenance and housekeeping technicians who excel in what they do and who have also been part of the Loyalty family since the beginning. They CARE!!! We’re not just a booking company, we maintain, clean and upkeep the homes, so when you are here, WE are the ones you will call with any questions, help or advice and we will take care of you. Our Motto is “As long as the guest is happy, we’re happy” Call us today to make your next stay here the most MAGICAL one ever.

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Contact
Loyalty Vacation Homes
7770 Lake Wilson Rd
Davenport, FL 33896

US Phone: 863 420 1010
Email: vacation@loyaltyusa.com

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