Booking Terms & Conditions

You must agree to our terms and conditions before you can register

Please read these booking conditions carefully

Deposits must be paid before a reservation will be held and confirmed. A $200 deposit is required for stays of less than 30 nights; a $500 dposit is required for stays greater than 30 nights.

1. Balance is due 8 weeks prior to arrival
2. Rental times are from 4.00pm on the day of arrival until 10.00am on the day of departure.
3. Access may be required during your stay by authorized personnel for maintenance.
4. Although every effort is made to ensure that the property is in perfect condition for the duration of your stay, we cannot accept responsibility for any third party claims, accidents, damage or loss however caused .
5. Property specifications subject to change
6. You must absolutely ensure that children are not left on their own at anytime in the accommodations. Neither are they to be allowed access to the pool or whirlpool unless accompanied at all times by a responsible adult.
7. All breakages, accidents or losses are to be reported to the Management Company immediately. If you paid a Property Protection Fee, you will only be covered if you report breakages immediately.
8. For your comfort the property is a NON SMOKING property. Smoking is allowed on the patio area.
9. Swimming pools are provided free of charge, only pool heating is charged for as an optional extra. Pool heating paid will be refunded on a pro-rata basis if there is found to be a problem with the pool heater. There will be no other compensation paid for pool heat issues.
10. Only guests listed on the booking form are authorized to stay in this home. You understand that your booking will be immediately terminated or you will be charged $100 per extra person up to the legal limit of the home.
11. PET POLICY. Not all properties allow pets. Please check with Loyalty to see if the home you are in allows pets. If your pet is allowed, there is a non-refundable pet fee to pay for sanitization of the home after you leave. This , nor the property protection fee does not cover any damages caused by your pet.
12. Reservations are not to be transferred or sub let to anyone.                                

We strongly recommend that all our guests purchase travel insurance. Why?

Over 70% of U.S. travelers now purchase travel insurance when booking their trip through a travel agent. Quite simply, they do it because it's a smart decision. Approximately one in 6 travelers have had to file a claim.

Still not convinced that travel insurance is for you? Ask yourself, "Can I afford to lose my vacation investment?" Sickness, injury or worse can occur when you are least expecting it. And not only to you, but to your non-traveling family members.

Without travel insurance:

• Would you be able to pay all of your emergency expenses out of pocket and in advance?
• Would you be covered if you injured yourself on your trip and required emergency assistance or medical evacuation back to the U.S.?
• Would you be able to leave immediately if an elderly parent passed away or there was a medical emergency in your family back home while you were on your trip?
• Would you get your money back if something happened before your trip and you needed to cancel?

Travel insurance helps protect against unforeseen emergencies which can occur at any time. It also helps protect you against other circumstances like travel delay, lost or stolen baggage and personal items, missed connections, hurricanes and so much more.

In short, travel insurance is Peace of Mind. It allows you to relax and enjoy your vacation without worry. If you don't think it's worth the cost, just ask someone who's needed to file a claim.

Unless you purchase your own Travel Insurance, these are our Cancellation Terms and Conditions.

CANCELLATION OR AMENDMENTS BY YOU:

If you are compelled to cancel your reservation, you must inform us by telephone and immediately confirm your cancellation to us in writing. In this event cancellation fees are as follows:

• Prior to 8 weeks = $200 charge for stays of less than 30 nights; $500 charge for stays greater than 30 nights
• Less than 8 weeks = 100% of total booking.

CANCELLATION OR AMENDMENTS BY Loyalty:

In the event of circumstances beyond our control requiring us to cancel a reservation, including Acts of God, civil disturbances, riots, flood, drought, fire and legislation then only repayment in full of any monies paid in respect of the reservation will be made. We will do everything in our power to find you suitable alternative accommodations, however, we cannot accept liability whatsoever in respect to any loss or damage sustained by the hirer in these circumstances. This does not affect your statutory rights as a consumer.

Please Register Below

We also offer many extras to make your stay much more enjoyable. If you would like to order any additional items that are not included in your reservation, such as a food welcome pack, Birthday packages, Pool or spa heating, a BBQ, Baby equipment rental and much more, you can log into your login page www.loyaltyusa.com/Guest/account/Login.aspx to add them, or you can call us 863-420-1010 . You can also see what is available here www.loyaltyusa.com/content/concierge.aspx