We will safely navigate through COVID-19 together with our StaySafe@Loyalty Program

As we welcome guests back to our Orlando vacation homes, we are committed to providing you and our staff with a safe environment. At Loyalty we believe in earning your business not just once but for a lifetime! We want to be your vacation-to-go place!

Every Loyalty home is expertly cared for by professionally trained housekeepers, maintenance and guest service teams. Since 1999, Loyalty homes cleaning and maintenance practices have been in line with hospitality best practices and high standards.

We've now enhanced our existing practices to bring you StaySafe@Loyalty Home Program. With this new program Loyalty homes exceeds the CDC guidelines for public spaces, businesses, schools and homes, and adheres to the Vacation Rental Management Association's SafeHome guidelines.

A safe, clean home for our guests is our #1 priority and we prove that daily through application of our enhanced practices.

What is StaySafe@Loyalty Home Program?

Using EPA Approved Disinfectant

We use a hospital-grade, nontoxic, safe product that has been authorized by the US EPA as a registered disinfectant that combats the Coronavirus (2019-nCoV) on hard, non-porous surfaces.

Disinfecting High-touch Areas

We disinfect all high-touch areas during cleaning and our SafeHome inspection, paying special attention to door knobs (inside and out), lockboxes or electronics lock panels, stair railings, telephones, light switches, remote controls, arms of chairs, refrigerator door handles, sliding door handles, toilets, faucets and knobs, clothes hangers, touch screens, and play sets/toys etc.

We offer an additional disinfecting fogging service using ULV Cold Fogging technology. We fog the entire house from floor to ceiling, wall to wall, with an EPA approved nontoxic hospital-grade viricide that is safe for all house surfaces. This technique is considered the most effective and safe method to eliminate most bacteria, viruses, and germs including Coronavirus (2019-nCoV). Contact us at 863-420-1010 to add this service to your booking.

Personal Protective Equipment (PPE)

We protect with PPE and Safety Training. Our staff are trained on safety and expected to wear personal protective equipment (gloves and face masks) at all times while visiting homes for maintenance, housekeeping, or any other purpose.

All staff practice proper handwashing protocols set by the CDC.

If any staff member shows signs of illness, or reports coming into contact with someone who is suspected of having COVID-19, they will not be allowed to work.

We practice social distancing

Non-emergency maintenance requests from guests will be addressed after guest check-out.

In urgent situations, guests will be asked to leave the home or remain in a different room from our staff.

Maintenance staff will wear gloves and masks during service in the home.

If more than one staff member to be present in a home, staff will ensure that proper social distancing protocols are followed.

Linens, & Bedding

The cleaning staff will remove their gloves (safely, as per guidelines) after removing dirty linen, apply hand sanitizer and put on fresh gloves before putting the clean linen on the bed.

We launder bed linens and towels at the highest allowable temperatures and with the correct chemical chemistry for proper cleaning and sanitization.

All pillows will have pillow protectors on them and the mattress will have a mattress pad covering it.

Trash Removal

All trash will be safely removed from the homes and inside trashcans will be disinfected and a new trash bag placed inside.

Pool Safety

According to the CDC, there is no evidence COVID-19 can be spread to humans through the use of pools and hot tubs.

For guests staying in a property with a private pool, the pool service company, who will be servicing your swimming pool, is educated on staying safe.

They will be utilizing their own equipment and will never use any pool equipment provided at the property for your use. They won’t need to touch any switches or zip timers on your pool deck.

However, we do ask for guests to not touch any of the outdoor pool equipment located exterior of the home (Example: filter, breakers, motor, valves, and heater). The techs will be wearing gloves when touching these, however, we ask for no cross-contamination as they handle these items weekly.

24 Hour Gap Between Bookings

In line with CDC and Airbnb safety recommendations, we will be introducing with immediate effect a 24 hour gap between check out and when a new reservation begins.

As a result, we will not be taking any future back-to-back (same day departure and arrival bookings) or allowing early check-ins or late check-outs where they would compromise this 24 hour gap.

Pets

Safeguarding guests with pets to follow CDC guidelines outlined here.

Local guidelines

Our homes in CentralFlorida, are now open for all vacationing guests.

In order to comply with the guidelines established for re-opening vacation rentals in Osceola County and Polk County, guests must adhere to the following.

Vacation rentals may not be used for events or group gatherings that exceed maximum occupancy.

Any guest coming from a highly-infected area, as defined per the Florida Governor's guidelines, must reserve a minimum stay of 14 nights and follow CDC self-quarantine guidelines.

We are also obliged to provide guests with COVID-19 guidance of local restrictions that are in place during their stay including closures, curfews, and other related information. This information can be found here:

Orange County: https://www.orangecountyfl.net/

Osceola County: https://www.osceola.org/covid19/

Polk County: https://www.polk-county.net/

VRMA SafeHome Disclaimer:

These guidelines are derived in part from federal agency regulations and recommendations, but they do not constitute legal or medical advice, nor do they necessarily take into account the various requirements of all states, counties, and municipalities. VRHP and VRMA make no warranty or representation that following these guidelines will ensure the health of employees, clients, guests, or others, or preclude the possibility of contamination. While these guidelines are intended to be comprehensive, they do not contain all available information on the subject matter. These guidelines were prepared based on available information existing at the time of publication and therefore may be superseded by later developments.

Loyalty Vacation Homes Disclaimer:

At Loyalty Vacation Homes, we follow the guidelines recommended by Vacation Rental Management Association, Vacation Rental Housekeeping Professionals and the Center for Disease Control. We continue to monitor and gain new knowledge and guidance as it becomes available on additional measures to disinfect our homes, however we cannot make any guarantees that our practices will prevent contracting viruses during guest stays at our homes. We recommend that all guests follow the CDC guidelines for safety and prevention of contacting viruses.